Hotels and Travelers have had a strong relationship for ages, and one of the most expensive cities in the world, Boston, is famous for nurturing this relationship by offering luxurious hotel rooms.
The major problem with these highly expensive rooms is that a middle-income person cannot stay there. Therefore, affordable hotels, such as CitizenM Hotel Boston, by a Dutch Company, APG, are run in this city.
The hotel at North Station proposes a free cancellation policy and free Wi-Fi at reasonable prices. Who would miss the opportunity to view the beautiful city at night? The hotel is safe from the negative record of COVID-19 and has an onsite parking lot.
1. CitizenM Hotel Boston- A Brief Introduction
1.1 About the Hotel
Mr. Rattan Chadha established a ten-story hotel building with 272 rooms in Boston, which offers paid breakfast and laundry services with other services mentioned below. It is affordable because the rental prices in Boston are high due to taxes and the high economy. The hotel with such facilities is a few under this price range.
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It offers guaranteed safety features and excellent basic services like individually wrapped food options, free wifi, complimentary wireless internet access, buffet breakfast, noise-free guest rooms, carbon monoxide detector, and air conditioning for Mobile Citizens in 2008.
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As with every business needing investment, CitizenM, too, was in need of some investment to be among the top affordable hotels. In April 2019, the company raised the fund of 750 Million Dollars and got three investors.
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The government of Singapore Investment Corporation presently holds 25% shares of CitizenM, and KRG Capital Partners and APG Asset Management Company are the other stakeholders in CitizenM hotel Chain. That led to the opening of CitizenM Boston North Station on August 5, 2019.
CitizenM Boston North, located in a building complex (The Hub on Causeway) next to the TD Garden and North Station, has 272 rooms with keyless room access and a well-built security system. It’s a four-star hotel and has free wifi available.
1.2 About the Founder
Rattan Chadha is the founder of CitizenM Boston North Station. He was born in India on August 6, 1949. After completing his education in India, he moved to Holland, a city in the Netherlands, in 1971. He started two clothing brands there in 1980: Emanuelle (Women) and Moustache (Men).
He merged these two brands under the name of Mexx later on. However, he sold Mexx to Liz Claiborne Inc, a clothing brand founded by an American Woman, and didn’t resign from the post of Mexx CEO until 2006. He is also the founder of a resort in Europe.
1.3 Guest Reviews
The property welcomes guests from across the world. All the people who check in get different experiences. However, the ratings are checked based on all guests’ reviews.
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Hotel CitizenM Boston North Station has 575 reviews and a 4.3-star rating on Google, and the same hotel has a 4.5-star rating and 825 reviews.
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The maximum number of reviews is 2886 on Priceline, and ninety percent of the reviews are positive, which is a green flag. The hotel’s rating is 8.8 out of 10 on Priceline.
The staff doesn’t decline daily housekeeping service and takes all the guest’s safety measures to make them feel secure about the hotel’s security system. The overall reviews are positive, and it’s clear that it’s a safe place to stay.
2. Hotel CitizenM Boston North Station Charges
The charges at CitizenM Boston North Station are less than other hotels located in Boston. It costs USD 160.50 per person for one night. However, the check-in prices can be reduced by availing the membership cards and booking through certified sites.
It has been mentioned on the website that room charges are different from your stay charges because your stay charges include water bottles, breakfast, and any other amenities you get during your stay at the hotel.
The changes in the prices occur due to city tax and demographical factors. According to the Expedia Group Company, the prices for one night are 42k for one person.
3. CitizenM Boston North Station Hotel Rooms
The rooms at CitizenM have XL King-size Beds, rain showers, mood lights, and a wide-screen TV. Guests can run the serials, movies, or web series of their choice using super-fast room wifi. The guests and hotel staff control the rooms with iPads.
The rooms and hotel are clean due to cleaning and disinfection practices. Open the room with contactless check-in. But the rooms have little space to walk. Therefore, we can say that the hotel is short of space for a family trip. In some rooms, curtains separate the toilet and the shower for a bath, which looks odd to the eyes of guests.
3.1 King Room
The CitizenM Boston North Station has only one type of room. However, there are differences in the views of rooms. The room has a beautiful view, air conditioning, and attractive & clean bed sheets. Bed sheets are clean in normal rooms, though.
The guest pays a little extra to see the king room’s downtown view. The king room downtown view is charged differently in different cities.
3.2 Windows
The rooms are soundproof, and the windows of the rooms are always closed due to security reasons. The window has no curtains to cover the windows of rooms because glass tumblers are made using modern technology.
The windows are called one-way glass windows through which one can see outside, but the people out of the room cannot see through the window glasses.
They can’t look at you, but you look at them. These kinds of glasses are reflective on one side and let the guests feel the sunlight as well. The glass windows make the room more stylish and give positive vibes.
3.3 Toilets
The washrooms are attached to the rooms, and there is light, and the color can be changed by the guests according to their moods.
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Bath Tubs: CitizenM Rooms don’t have bathtubs like five-star hotels. However, the room showers are there in every room.
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Toiletries: The shampoos, gels, body gels, and hand shop are available in the room. But other toiletries like toothpaste and gel for shaving are available at the front desk.
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Hairdryer: Every room has one hairdryer.
4. Boston North Station Hotel Living Room
The hotel is famous as ‘Little Italy’ in Massachusetts. It has a common living room full of aesthetic things and modern work conveniences.
CitizenM Boston North Station sitting room open to the public comes to TD Garden has books, luxury furniture from international designers, art, an outdoor terrace, six conference rooms, CollectionM retail Space, the space for running a business by a lessee, and CanteenM, a dining area for twenty-four hours food services.
4.1 Hypoallegernic Rooms
The hotel has special rooms for guests who have allergies. The carpets and other useful things are not covered or touched with synthetic fibers because these materials cause allergies. In addition, they don’t allow pets in those rooms, which saves guests who are allergic from unnecessary itching and allergic reactions.
4.1.1 How to Check if Rooms Are Available at CitizenM Boston?
The availability of rooms can be checked either online or offline. The steps that can help you in searching for the availability of rooms at the hotel located near North Church are as follows;
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Download the designated app CitizenM. Go to the free Account Sign section, and click the ‘Free Account Create‘ tab.
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You can reserve the room online. Follow the above steps to receive a reservation confirmation email or SMS. Check your email for the ‘reservation confirmation received’ message.
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Check for the ‘Extra Beds Children‘ section if you are coming with them. CitizenM makes kids stay free.
The property advises getting a clear health pass and keeping the onsite parties’ terms nonviolent. And once you reach there, you will get a hotel card for contactless check-in.
5. Breakfast, Lunch, and Dinner
The food hall serves breakfast, lunch, and dinner of good quality. The 24/7 food service is open for the guests’ lunch and dinner at CanteenM.
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The breakfast is served from 6 AM to 11 AM for USD 18.95. They serve either hot or cold ‘Buffet Breakfast‘ on your order. The individually wrapped food options let you get the food in your room.
You can enjoy the meal, snacks, and coffee anytime. There is no fixed time for these edible and drinkable things. The cocktails in the living room are tasty. One should try that while visiting the hotel CitizenM, Boston.
6. Check-in Instructions
The CitizenM Boston North Station offers express check-ins. Express check-in is contactless. You can check in and check out time on the CitizenM mobile app.
Hotel CitizenM Boston North Station West End has its own check-in and check-out rules like any other hotel. The guest has to follow the below rules to get into the hotel.
6.1 Age
A person must be 18 when booking an independent room at Hotel CitizenM Boston North Station West End. If he wants to stay with his parents, the room will get booked in his parents’ names. The child can check in with their parents. Moreover, the younger stay free at the Hotel.
6.2 Mode of Payments
The cash deposit facility is unavailable at CitizenM Boston North Station. The hotel doesn’t accept cash or other payment methods. There are only two cashless payment methods available on the website;
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The property accepts visa cards.
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The property accepts credit cards, too.
6.3 Valid IDs
CitizenM Boston North Station accepts passports from international guests and any local ID approved by the US government. The guest must take his ID with him for a hassle-free check-in.
6.4 Guest Per Room
Only two guests are allowed in a room at CitizenM Boston North Station. The hotel doesn’t allow an extra person on an urgent call. If any guest wants to come with a friend, the guest shall discuss this at the time of booking.
6.5 Pets and Service Animals
Pets and animals are not allowed in the hotel but service animals. Pets like cats and dogs are not allowed in the hotel. In some exceptional situations, service dogs, cats, and other animals are allowed.
6.6 Entrance Wheelchair Accessible
The Citizen Boston North Station greets guests with wheelchair-accessible space, which means wheelchair-accessible entrance and wheelchair-accessible rooms available in the hotel for differently-abled people. The wheelchair-accessible rooms can be seen in the video.
6.7 Vaccine
The staff asks for a health pass when you check-in. At least one dose of vaccine is necessary for check-in. The record of full COVID-19 doses’ of yours and your co-traveler must be shared with the hotel staff.
6.8 Free Cancellation
If you have booked a room and already paid to the hotel, you will get a refund after canceling the check-in within 24 hours. After that, you can’t cancel the room, even if you pay half of the amount. You have to pay the full amount.
6.9 Personal Protective Equipment
The use of personal protective equipment is permitted during the pandemic to prevent infections. It is used in some rare cases as well.
Check-in instructions apply to every guest despite their nationality. The check-in time is 2 AM. In the case of your early arrival, the staff will let you in for free if the room is ready and available for your stay. However, check-in is not possible by breaking check-in rules.
7. The Min. Walk to Productive Places
The guests can visit the Faneuil Hall marketplace in TD Garden and other useful places to get basic things. The Faneuil Hall Marketplace and Boston Harbor fall at a short distance. Guests can visit both the marketplace and Boston Harbor. The minimum walk or minutes walk for those places are as follows;
7.1 TD Garden
The min. Walk from the CitizenM Boston North Station hotel to TD Garden Boston is less than any other place located near the hotel. It is 2 minutes.
7.2 Boston Public Market
The min. Walk to the Boston Public Market from CitizenM Boston North Station at 9. To cover this min. Walk, one doesn’t need to put much effort. The guests can easily cover it by taxi or local vehicles.
7.3 Logan International Airport Bos
It takes 8 minutes or 45 to 60 min. Walk to reach Hotel CitizenM Boston North Station to Logan International Airport by car, which means the min. Walk to be there is 30.
7.4 The Freedom Trail
Freedom Trail is a museum in Boston. It takes a 2 min walk to go there from Boston North Station Hotel. The 2 min. Walk Away Museum includes parks, churches, and historical marks related to the American Revolution. It’s a nice place to change one’s mind and get some relief from the city noise.
8. What’s CitizenM+?
It is a paid membership card by CitizenM Boston North Station, including seasonal discounts for CitizenM’s customers. The hotel offered a 100 percent discount on purchasing CitizenM+ between February 24 and February 27, 2023.
In short, be a member for free and earn discounts on your every stay at CitizenM Boston North Station. However, the offer has expired. Now, the card will cost around 12 dollars per month, and for more advanced faculties, the price for the membership is USD 18.95 per person.
9. Five Active Offers on CitizenM+
Hotel CitizenM Boston North Station gives four to five extra facilities to the customers registered as CitizenM+ members.
The facilities, including free Wi-Fi provided to the guests, are the following:
9.1 25% Off on Bookings Till August 31, 2023, and 6% Discounts on All Bookings
The CitizenM Boston North Station provides a six percent discount on all bookings for the members who have purchased the card. The 25% discount for three months till March 2023 will make a satisfactory stay.
9.2 Frequent Bookings/Urgent Bookings Services
Hotel CitizenM Boston North Station Offers frequent check-in services to old and new premium members.
9.3 Free from Late Check-out Fee
Sometimes we have to rush or stay 1 hour early or late. To remove all the obstacles in such busy times, the CitizenM Boston North Station regular customers with cards will get free late check-out.
9.4 Spaces on One Call & Events Invitations
Entrepreneurs need space for presentations and investor meetings; group events also make them energetic. The CitizenM Boston North Station provides that space to business owners, entrepreneurs, and social workers.
9.5 First in Queue Services
The hotel staff had to be more attentive towards the regular customers because they come here for work, and a slight delay or inconvenience can cause disturbance to their work. But that doesn’t mean they greet guests after inquiring about the CitizenM+ cards. You can visit there without being a registered customer.
The CitizenM Boston North Station Staff keeps reviewing offers & discount conditions consistently. So check the latest information available at CitizenM Boston Hotel North Station.
10. Active Discounts for Non-cardholders Customers.
The hospitality, free Wi-Fi, and other services that general guests get are the same as those of premium guests. The only difference is that premium guests get some extra advantage on price while booking a room.
The facilities that normal visitors at the Hotel get are the following;
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The customers will get a free drink if they complete the booking process by creating an account on the official app of the CitizenM company.
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The other offers are from the booking travel agencies.
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They will get free wifi, too. The speed of the free wifi is equal for all customers. The free Wi-Fi facility can be used by entering the password given by the hotel reception.
These are the services of Hotel North Station Boston. A pub on the top floor of the Hotel North Station Boston prohibits the entry of children below 21 years old child.
11. Check-out Instructions
The Check-out times are the same for everyone except premium members because they pay for that service. However, the non-members can also extend their check-out time from 11 AM to 2 PM by paying USD 69 per day.
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Guests must clear pending bills before check-out. Because the laws of Boston are very strict, and once you do something beyond the pale, it would be hard to resolve the issue. The hotel has the right to come to your home to collect the pending bill, or they do so by deducting it from your credit cards.
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If you are caught smoking at the property, you must pay a fine before your checkout. Hotels use a smoke detector machine to check smokers.
11.1 How to reach the Airport
The hotel doesn’t provide a shuttle. However, the airports do that. So confirm with the Airport Authority. It takes 30 minutes to reach the Airport. The guest can book a cab to go to the Airport. The steps to arrive at the LOGAN Airport from CitizenM, Boston, are as follows;
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Take the subway bus, Line 22, from Terminal No. B.
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Then go to Bowdoin, Boston.
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And then, get down at the Airport.
Boston Rental is another option to avoid unnecessary delays in reaching your destination. You can choose whatever suits you.
End Notes
The CitizenM Boston Hotel is a 2-minute walk from Encore Boston Harbor, a beautiful resort in Boston. Onsite facilities like a business lounge and proper screenings are available at the hotel. The hotel’s score is 90+ for management and hospitality, which makes it a reliable place for a comfortable stay.
Citizens have a good reputation and location. The guest doesn’t have to travel to shop and dine out. The malls and markets are no more than 30 30-minute drive away from the hotel. That led to a comfortable and satisfactory experience.
Last Updated on by Pragya Chakrapani